"[My attorney] has been doing a very good job! She always gets right back to me and gives me updates every week. She always goes out of her way to make sure I know and understand what's going on. She will even take the time to break things down for me. She goes out of her way to send me follow-up notes after each status update to make sure I understand it without all of the legal terminology. She's been doing great! I have never had to deal with an attorney before. For this being my first time, she's really helped keep the stress level down. [My attorney] has protected me and my rights and has fought for me. She's really gone out of her way to take care of me. [My attorney] has made this much easier than I'd expected."