Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

WisconsinClient Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate. This rating is based on clients’ satisfaction of their legal representation by Cordell & Cordell. Here are what actual clients from Wisconsin had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell & Cordell Reviews — Madison


5/5
"Very happy with [my attorney]. She is very professional and has done a great job for me with my case."
5/5
"​[My attorney] is an outstanding attorney and I believe a genuinely good hearted person. She is extremely intelligent and yet very relatable and not afraid to let me know what she thinks regarding my case. I am so thankful that I chose Cordell and Cordell and especially [my attorney] to represent me.​"
5/5
"​Overall it was exceptional considering the circumstances. I think [my attorney] was great! I felt like she listened to us and was honest about different opinions she might have had."
5/5
​ "Brad's easy personality and great advice really helped me through this difficult process. The firm was great to work with and everyone at the office was always professional and helpful."
5/5
“[My attorney] was great. I enjoyed working with her, even though it was a bad time in my life. She made it palatable and reasonable. The consultants were fantastic!!!”
5/5
“[My attorney] really makes me feel comfortable and doesn't overwhelm me.  She has a way of bringing things to my level.  I have been very happy so far.”
5/5
“[My attorney] is very professional. She genuinely cares about my case and how I feel. Overall, she is a delight to work with.”
5/5
“[My attorney] was great to work with and extremely resourceful. I found her to be very professional and prompt in returning my phone calls. If I may add, she is a huge asset to Cordell & Cordell.  Also, the feature that allowed me to log into my account and review all the updated notes and billing was very beneficial to me. Great feature!”

Cordell & Cordell Reviews — Milwaukee


5/5
"Laura did a great job keeping me informed about the progress of my case and was very patient with all my questions. She was wonderful to work with. Everything was done so smoothly. Great experience all around."
5/5
"​Atty. Williamson was an exceptional attorney who had a concern about the person and not just representing a case. This made me feel very comfortable working with her. She was amazing!!! I couldn't ask for anything better."
5/5
"​Chelsea has been very thorough in getting the plan set up and sent out. She is making sure we are prepared for a court date when it comes around. It's all I can really ask for right now."
5/5
"​She was extremely professional and helpful.  Tess made a difficult experience bearable."
5/5
"​Tess is fantastic, she is compassionate and understanding. Every time I talk to her she is great at putting my mind to ease and is very reassuring."
5/5
"​Tess was very professional and outstanding! Overall, this was a great experience considering what could have happened. Tess helped me to the full extent she could. She was always available and considerate.  I will ask for her again should future need arise. Thank you all so much again and best regards to you and Tess, whom I wish nothing but the best for."
5/5
"​Kyle did an awesome job for my daughter, Emma and I. I was fighting an uphill battle, seeing as how I am a male, and I was looking to get full custody of my daughter. Kyle was amazing! He was very professional, honest, and he truly cared about my case! I truly believe the firm cares about us fathers! From the start of my case, Kyle Lawrence did an awesome job handling my case. It was a pleasure working with him!"
5/5

"​Laura was very responsive, professional and engaged. She was empathetic, patient and guided me through this difficult situation with care."

5/5

"​​Always prompt. Very consistent. Professional, educational, and always felt my best interests were in mind. What more could I ask for?"

5/5

"Tess is amazing and she provides a lot of stability.  She does really well on stabilizing the stress.  She has kept me very grounded in the process.  She has a lot of knowledge about the emotional roller coaster in these situations and it is nice to work with someone with that emotional intelligence."

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