Cordell & Cordell Reviews: Utahpleasedclient2022-01-31T20:02:13+00:00
Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.
Client Care
, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.
The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate. This rating is based on clients’ satisfaction of their legal representation by Cordell & Cordell. Here are what actual clients from Utah had to say about their experience of being represented by a Cordell & Cordell attorney.
5/5
“[My attorney] did a great job exploring different options to help me come to an acceptable agreement for my divorce. He was great because I was probably being overly generous and not protecting myself. ... He did a great job looking out for my best interest, even if I wasn’t. Cordell & Cordell was simple to work with. It was easy to get a hold of [my attorney], and I’m happy with my results.”
5/5
"He was on the ball with anything. He was quick and efficient. Any time he relayed things to his attorney, he was quick to do them."
5/5
“There has been many days that [my attorney] has devoted almost his whole day to help my case before court and to respond to the other party. I am very pleased with him.”
5/5
"[My attorney] genuinely cares about my case and every little detail that goes into representing me. I like the fact that I was kept in the loop of every aspect that was going on in my case from receiving emails that he sent to me, the judge, his secretary and to the opposing counsel."
5/5
“[My attorney] had his stuff in the same sack. He was prepared and gave good advice. Everything he sent to opposing counsel was backed with case law and was very professional in his choice of words. …”
5/5
“Give [my attorney] an A+ across the board. He is why I came back to the firm. [My attorney] is great. On a scale from 1-10, he's an 11. ..."
5/5
"I would definitely recommend the firm. [My attorney] was upfront and guided me through everything I needed to know."
5/5
“I enjoyed working with [my attorney]. He is knowledgeable, professional and good to work with. I've worked with [my attorney] before and would use him again if needed.”
5/5
"There is nothing you could do to improve. I appreciated Jacob's timeliness, and expeditious work. If answers were not known when asked, Jacob was quick to research and get back to me with the information."
5/5
"Jacob is top notch, he has gone above and beyond everything I could have imagined."
5/5
"I am very happy with [my attorney]. Within months of retaining the firm, I had my kids back. I will refer him and the firm to anyone and everyone that needs it."
5/5
"There was a situation where he had to do research regarding what opposition said in an email. He did a lengthy brief showing that it was binding. How he put things together and filed it with the court proving that what opposition and opposing counsel said was binding was phenomenal. I was very impressed with the research that he did."
5/5
"He has done a lot of thing. He really takes the time to listen and think about the things that I say. I really appreciate that."
5/5
"[My attorney] is bilingual. This is very important for Cordell & Cordell, and it made me happy. I work with the School District in the Latino Community. He is a very good guy, and I want to refer him to family and friends."
5/5
"[My attorney] was so responsive and extremely empathetic. He helped me stay calm in a stressful time. I can't thank him enough for how he handled this case with grace and kindness. He educated me on my rights and what I might need to meet in the middle with."
4/5
"Everything is going really good, they are really helpful and have helped me out a bunch. Both with the case and with my mental stability as this is the hardest thing I have ever done in my life, they just seem to be really caring people."
5/5
"Extremely satisfied with the entire experience. I was well represented and received strong support from everyone involved."
5/5
"[My attorney] was not only very professional but very friendly and supportive during this stressful time. I was very happy with all of his hard work and help."
