Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate. This rating is based on clients’ satisfaction of their legal representation by Cordell & Cordell. Here are what actual clients from Utah had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell & Cordell Reviews — Clearfield


5/5
"​Jacob is top notch, he has gone above and beyond everything I could have imagined."
5/5

"[My attorney] genuinely cares about my case and every little detail that goes into representing me. I like the fact that I was kept in the loop of every aspect that was going on in my case from receiving emails that he sent to me, the judge, his secretary and to the opposing counsel."

5/5
​"He was on the ball with anything. He was quick and efficient. Any time he relayed things to his attorney, he was quick to do them."
5/5
​"He has been being patient. It's been a lot with the custody issues, and he has good with that." ​
5/5
"They were fantastic. I loved that he was honest and straight forward with what the situation will be. He gave me great counsel all the way through. He was clear about my rights and privileges. He represented me with a lot of honesty and integrity. His Paralegal was awesome and very professional as well. I am grateful for the representation. Mindy was incredible, professional, and nonjudgmental. You knew you could have a conversation with them, and it would be in all confidentiality." ​
5/5

​ "[My attorney] is awesome!  [My attorney] is the man and who you would want to have in your corner."

5/5
"​You guys treated me like family. He kept me posted on his case at all time. I know this is a tedious process, but he kept me posted."
5/5
"​[My attorney] was great, very personable and interested in my case, everything was just great."
5/5
"​[My attorney] is a top notch attorney! Not only has he been supportive in so many ways he's also been a friend. I am super glad I've chosen him to be my attorney.​"
5/5

"​Very professional and caring. [My attorney] had my case with another firm and he switched firms, I switched firms with him. He is very personable and really researched to find the answers to my case. I asked for fare and he delivered, very thankful."

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Cordell & Cordell Reviews — Midvale


4/5
"​Everything is going really good, they are really helpful and have helped me  out a bunch. Both with the case and with my mental stability as this is the hardest thing I have ever done in my life, they just seem to be really caring people.​​​"
5/5
"​Extremely satisfied with the entire experience. I was well represented and received strong support from everyone involved."
5/5
"​[My attorney] was not only very professional but very friendly and supportive during this stressful time. I was very happy with all of his hard work and help.​"
5/5
"I am very happy with ​[my attorney]. Within months of retaining the firm, I had my kids back. I will refer him and the firm to anyone and everyone that needs it."​
5/5
​"There was a situation where he had to do research regarding what opposition said in an email. He did a lengthy brief showing that it was binding. How he put things together and filed it with the court proving that what opposition and opposing counsel said was binding was phenomenal. I was very impressed with the research that he did."
5/5
​"He has done a lot of thing. He really takes the time to listen and think about the things that I say. I really appreciate that."​
5/5
​"[My attorney] is bilingual. This is very important for Cordell & Cordell, and it made me happy. I work with the School District in the Latino Community. He is a very good guy, and I want to refer him to family and friends."​
5/5

"​[My attorney] was so responsive and extremely empathetic. He helped me stay calm in a stressful time. I can't thank him enough for how he handled this case with grace and kindness. He educated me on my rights and what I might need to meet in the middle with."