Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Periodic reviews ensure each attorney is living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys. Here are what actual clients from South Carolina had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell & Cordell Reviews – Greenville


5/5
“Michael is an excellent listener and has the answers and opinions needed. He is prompt, patient and kind. He was willing to put up with more questions than were probably necessary.”
5/5
” Your firm represented me in the best possible way and was very successful in getting my custody and child support modified to where it should have been all along. I felt [Elizabeth’s] follow up with every issue was outstanding.”