Cordell & Cordell Reviews: New Jerseypleasedclient2022-01-31T19:51:51+00:00
Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.
Client Care
, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.
The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate. This rating is based on clients’ satisfaction of their legal representation by Cordell & Cordell. Here are what actual clients from New Jersey had to say about their experience of being represented by a Cordell & Cordell attorney.
5/5
"Diana is very attentive and very informative as well. Diana gives me several options, provides legal advice and guides me in my decisions. I am very happy working with Diana."
5/5
"Michelle or her assistant always got back to me the day I left a message. Michelle is always communicating with me and giving me sound advice. Service is awesome. Michelle is an exceptional attorney. She always listens to what I have to say and is not afraid to tell me the truth. She is always prepared and I feel that if it wasn't for her I would not have made out as well as I did. She made a bad situation bearable and guided me every step of the way."
5/5
"Christine, as well as Elizabeth Lane, were both attentive and steadfast with regard to my case and questions. This was a very difficult time in my life and the reassurance that both provided put my mind at ease with each conversation."
5/5
"Diana is fantastic, very responsive, I couldn't be happier with the way she has handled the case. [She] has done an excellent job, and all of my interactions with the firm have been excellent as well."
5/5
"Diana was outstanding! She did everything she was supposed to do. In today's world, that was a shock. I couldn't have been more pleased. I'm very happy, very pleased! I have nothing but good things to say about your firm and my experience."
5/5
"Diana was professional and helpful throughout the whole process. The judge even commented how thorough she was in her filings. I couldn’t be happier with the result."
5/5
"I thought very highly of Diana. She was very professional and thorough. She really fought for me. I was very impressed with how she took care of business."
5/5
"Lauren is very honest and always up front with me about the pros and cons of my case. I really appreciate that. She always gives good, solid advice based on her experience."
5/5
"I can't thank Lauren enough for everything she's done for me. Honestly, I can't say enough good things about the Firm."
5/5
"Lauren is doing a great job! She's very personable and reasonable. We're dealing with a challenging situation right now and I think she's doing a great job navigating it."
5/5
"[My attorney] had my interests in mind, along with his professional input."
