Cordell and Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell and Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell and Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate. This rating is based on clients’ satisfaction of their legal representation by Cordell & Cordell. Here are what actual clients from Minnesota had to say about their experience of being represented by a Cordell and Cordell attorney.

Cordell and Cordell Reviews — Edina

5/5
“People should not hesitate to retain Cordell & Cordell, or [my attorney] in particular. [My attorney] did everything he could to advocate for me, and I am very happy with the services I have received.”
5/5
​ "Melissa has represented my case in a professional and caring manner at all times. Her responses are prompt and well researched/thought-out. I'm lucky to have her representation." ​
5/3
“... [Bridget] is young and motivated. She did what she had to do to win my case and still handled everything in an extremely professional manner. I could not say enough good things about her.”
5/5
​"I am very pleased with Melissa and her service. She has provided prompt updates and thorough information. I feel my matters are being looked after in an exceptional way, my opinions are taken into account, and I am being treated with the utmost respect."​
4/5
“[My attorney] seemed to have a good plan and was very organized at the onset. He was very helpful and seemed willing to work with me, which was quite a change from my experience with attorneys in the past.”
5/5
"Niecie was fantastic, always available when needed and communicated very well. It was a pleasure to work with her. My daughter is extremely happy with the new parenting time. Stephanie and Bethany where a great help as well."
5/5
"I am very glad that I came across your firm, as you all specialize in men's rights. I am confident with Cordell & Cordell representing me and very happy with the progression of the work being done on my case."
5/5
​"Niecie and Stephanie both have been exceptional. Niecie made it very clear she is here for me and also willing to allow me to follow my gut in certain situations. This has been a battle for me personally, and I wouldn't recommend a better person to lead others. Both Niecie and Stephanie have been exceptional. Thank you again."
5/5
"I was very pleased with the response time. Bridget was always quick to get back with both my cases with her."
5/5
"Niecie kept me informed, and I thought she did a good job of giving me my options. I was very pleased with that."
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