Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate based on client-completed surveys. Here are what actual clients from Kansas had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell & Cordell Reviews – Overland Park


5/5
“My attorney was brilliant and great with communication!”
5/5
"​Laura is knowledgeable, and I liked her approach to the case.​"

Cordell & Cordell Reviews – Wichita


5/5
"I am thoroughly impressed with everything!!​
5/5

​"Chris has excellent communication, always keeps me up to date with what is going on, and quick to respond to any questions I have. I appreciate that he is straightforward and honest about what to expect moving forward. The paralegal in his office, Tammy, is amazing and has been a godsend as well."

5/5

"Working with Chris has been great. It feels like we are a team and I am happy to be working with him. Chris is very thorough, has excellent communication and always quick to get back to me. I appreciate that my status letters are tailored to my case specifically."