Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate. This rating is based on clients’ satisfaction of their legal representation by Cordell & Cordell. Here are what actual clients from Georgia had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell Cordell Reviews — Atlanta


4/5
“[My attorney] has been wonderful. I know that she has all of my best interests at heart and always gives me good, sound advice.  I am very thankful she is working on my case.”
5/5
“Kevin Mammola is very diligent and professional.  I have enjoyed working with him so far; he is very personable.  He makes me feel like I am more than just a client as he shows genuine concern for me.  Kevin is a good guy.”
5/5
“Outstanding − 100 percent. You can use a lot of adjectives, but it was top-notch professionalism at its best.”
5/5
"​I feel like my attorney is great at what she does. She was very impressive in court. I would recommend her to others with the highest regards. Thank you for the services I received. Under the circumstances, I think she was perfect in resolving many of the problems that arose.​"
5/5
"​[My attorney] is very thorough, she is prompt, she keeps me updated and she looks at ways to try and make sure that we stay in front of what the opposing attorney's may be looking for or ask. She is a very sharp individual and I am very pleased with [my attorney]'s work. [My attorney] is a rock star!"
5/5
"​Super job on everything.  Everything was done exceptionally well. The outcome was better then I expected."
5/5
"Diona is very good and really did a good job with my case. I think she is very professional, and she made it seem like I was working with a friend. She was always there to walk me through the different processes."
5/5
"​Jill is great. She is always there to help me with any questions I may have, and she has kept me updated the whole time thru the process.​"
5/5

"​[My attorney] is an excellent communicator! She is professional and personable at the same time. [My attorney] has been great."

5/5

"I am very comfortable and confident. [My attorney] is keeping me up to date every step of the way and answers all of my questions. Everyone is professional and friendly."

Cordell Cordell Reviews — Fayetteville


5/5
“[My attorney] is excellent; she is insightful and knowledgeable in her craft. She takes your opinion and emotions into consideration when acting on your case. [My attorney] is a bulldog; she is very aggressive in getting what she wants to get for you but will pull back if you need her to.”
5/5
"He did everything I asked and kept me updated as needed. Nicholas was just an overall great guy to have in my corner."
5/5
"​Everything is going well, [my attorney] keeps me well informed and lets me know the best strategies for me and my case here in the state of Georgia."
5/5
"​[My attorney] was very responsive and very on top of things. She was always right on the ball and always in contact."
5/5
"​[My attorney]'s response time was exceptional when I had any questions or needed anything."
5/5
"[My attorney] kept bringing reality back to me about the case and thinking about the long run, not just the here and now. [My attorney] stayed very calm and when she had to relay news from the opposing side. She was calm and explained things in an noninflammatory way in order to keep me calm and rational. She  was very smart and savvy and did not do things in an underhanded way to get what we wanted."

Cordell Cordell Reviews — Lawrenceville


4/5
"[My attorney] was fantastic and worth every penny.  She could turn it on and turn it off when needed; she was a tiger.  [My attorney] knew how to relate to me.  She was sensitive to the situation but got right to the point."
4/5
“So far, I have been very happy with the results and expertise applied to my case. I’m very impressed at this point.”
5/5
"Kevin Mammola has done a great job. He is working with me on my case and seems to be doing well so far. He has been straightforward and blunt with expectations."

Cordell Cordell Reviews — Marietta


5/5
“So far, [my attorney] is making a hard process easier and is making me feel more comfortable with the situation. She has helped to boost my morale a bit during this difficult time.”
5/5
“[My attorney] was very understanding of my situation. She was wonderful from the first five minutes of meeting her and put me at ease the moment I sat in the chair. If legal services are needed in the future, you are the firm for me. I will refer you to all of my family and friends.”
5/5
“[My attorney's] level of attention and detail was excellent and appreciated. This was a trying time, and [my attorney] was a lucky catch; I would not have found this level of service elsewhere. [My attorney] takes the time to listen, explain, and care.  I never felt that I was just another case. [My attorney] is an exceptional type of attorney. My experience was phenomenal ...”
5/5
"You all were professional and efficient. I felt I was in capable and competent hands."
5/5
"Everyone was very professional and helpful. Communication was really good. They were able to make a good experience from a bad situation."
5/5
"[My attorney] was very patient through the process. [He] had a very good handle on how the system works. He spends time to educate his clients know about the system and is quick to let them know when it's not performing at it's absolute best. I had a good understanding as to what was to be expected."
5/5
"​Diona was very prompt to respond to all correspondence. I have always been very well informed through out the entire process."
5/5
"​Diona did a very good job and I was extremely pleased. The overall process was great and I have no complaints at all."
5/5
"​Diona's communication and accessibility has been excellent. She answers all of my questions quickly and I am very pleased with everything she is doing for me so far."
5/5

"Diona has an excellent attention to detail and is very knowledgeable. She always keeps me well informed on what is happening in my case. I am very happy to be working with her.​"