Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 94 percent attorney satisfaction rate based on client-completed surveys. Here are what actual clients from Florida had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell & Cordell Reviews — Ft. Lauderdale


5/5
“Amanda is very professional.  She knows what she needs to do and communicates in a very positive way.  This was my second time utilizing her services and I will be back again in the future, should the need arise.”

Cordell & Cordell Reviews — Jacksonville


5/5

“​I felt she represented me very well & gave me great advice & consultation. C&C was very professional & experienced in men’s issues & needs during a divorce. Divorce is never fun. However Christine made it a bearable experience. She showed caring & compassion & was focused on my desires.​”

5/5

“​Christina and Jen were great. They stayed on top of every aspect of my case. Questions were answered in a timely manner. They are a definite asset to the Cordell and Cordell Law firm team.”

5/5

“​Enrico was very​​ professional, understanding and courteous during this very difficult time.​”

5/5

“​Enrico did everything well – made it personal, friendly and I knew I could count on him. He deserves a high pay increase.”

5/5

“​Enrico has been very open with us and has worked very well with us.  He is keeping me in the loop and up to date on what is going on.  He has been very realistic in setting our expectations; he’s seeking the best, but advising us of possibilities that could happen.  I really appreciate everything he’s doing for us.  He has ours and my child’s best interests at heart.”

5/5

“Working with Alexandria Mederos has been phenomenal. I appreciate her attitude, work ethic and her professionalism. She is straight forward and truly help lead me in the right direction.  She has overly exceeded what I ever expected in an attorney and has been beyond excellent through this whole process. She has showed that she truly cares about myself and my case assuring me that she is fighting for me. Her communication has been exceptional and I am always feeling like I am kept up to date on what is happening.”

5/5

“​In dealing with your firm, I was very satisfied.  I felt I was treated fairly.”

5/5

“Enrico and Julia are great. They really look out for my best interests and try to help me. It’s obvious that they have handled these exact situations on a regular basis and have a very good strategy to to approach them. While I wish I wasn’t dealing with what I’m dealing with (to this extent), I’m glad I have them on my side.”

5/5

“Enrico was very articulate and responsive.  He seemed to care about the goal behind this litigation, and because of that, the mission was accomplished.”

5/5

​”I have been extremely pleased with the services, staff, and personnel that have been provided by both Cordell & Cordell and Enrico. Enrico has had excellent communication and has been available anytime I needed something or had questions. I feel that he truly puts his all into his cases. He is very professional and has a great personality. ​I would recomend him to anyone needing legal services.​”

Cordell & Cordell Reviews — Miami


5/5

“Amanda did a great job. She did the best with what she was up against. I am very pleased with the service. I would hope I wouldn’t have to, but if I needed legal services again, I would come back to you guys.”

Cordell & Cordell Reviews — Orlando


5/5
“​Amber and the firm have been great and I have absolutely no complaints. Amber goes above and beyond. She usually responds to me within minutes. She understands me and helps me to feel better about the case when she can see that I’m emotional about it or struggling with it.”
5/5
“​Amber has been phenomenal. She has really put my mind at ease.  She has even answered some emails from me on a weekend before.  She is very confident and is a great attorney.”
5/5
“​Amber is exceptionally responsive to any messages or emails.  I have been very impressed with Amber.  She really goes above and beyond.​”
5/5

“​I have already referred a co -worker to your firm. Marc’s follow up was fantastic- did not have to chase him around- always followed through when he said he would.- very appreciative of the communication.”

5/5

“​Marc is very personable and reassuring.​”

5/5

“​Marc keeps me informed and has given me a comfort level and makes sure I know that I am in good hands.”

5/5

​”Amber helped me the whole way thru and everything worked out well.”

5/5

“I know that Amber is fairly new to practicing law but I can say that she’s been very thorough.  There have only been a couple times where she’s had to research an issue, more often, she’s been prepared and knowledgeable.  She’s also been creative at time when we may have needed to put a spin on something to benefit the cause.  She’s been fantastic!!”

5/5

“Cynthia is a representation of the firm, and it suits her well. Her communication and ability to break things down is greatly appreciated, as well as the time she spends breaking things down into layman’s terms.” ​​

Cordell & Cordell Reviews — Tampa


5/5

“[My attorney] is the absolute best; he is the epitome of professional. …  He is personable and made me feel comfortable throughout the process. I would recommend Cordell & Cordell in a heartbeat.”

5/5

“Lisa Karges was great and awesome. She took care of everything.”

5/5

“Everything was great. Lisa Karges was very responsive and returned my calls expeditiously. She was helpful and gave great legal counsel.”

5/5

“If I had a friend or relative going through something like this, I would definitely recommend Cordell & Cordell. They have exceeded my expectations. Everything was done in a timely manner, and I would change very little; they did great.”

5/5

“My entire world has been upside-down and the situation had me scared. [My attorney] brought me calm and confidence with his knowledge and compassion. He has made all of the difference.”

5/5

“Cordell & Cordell was the appropriate selection for me when it came to my divorce case. The first moments of meeting [my attorney] in my consultation, it was made clear how Cordell & Cordell were going to handle my expectations as well as their expectation of me. Lisa Karges was a continuous professional representative of my case. I never had to deal with attorneys prior to this, so clearly I was entering uncharted waters. Lisa was regimented, ethical and very effective in meetings between her and I as well as opposing counsel. This is understandably a tough business to be in, and Lisa makes a big difference in people’s lives. It was nice to see the hard work and honest attitude that was displayed, especially with a life-changing event. The same can be said for … the paralegal on my case. When I had questions, straightforward answers were responded to in a timely manner by either Lisa or [my [paralegal]. Communication was imperative on all our accounts, and everyone is expected to put in work. I was pleased [with] how my case was handled, as well as the outcome.”

5/5

“Lisa is great. She is very professional and knowledgeable. From the first time I met with Lisa, I know I wanted to work with her. She knew what she was doing and seemed to have an idea of where she wanted to go with my case.”

5/5

“Every time I call, they know exactly who I am.  I can tell they are paying attention to my case.  Both Lisa and [the paralegal] are very responsive and are great at getting back to me. …”

5/5
“I appreciated Ms. Albano working with me under some difficult circumstances at times. She was very professional and helpful.  Everyone seemed very competent to the task; very professional.  Your website and links to helpful tips and articles for men going thru divorce were very helpful.”
5/5
“[My attorney] was very prompt in responding to my calls and emails.  [She] understood my situation, which was nice.  I felt she represented me in a very fair manner.”
5/5
“Stacey showed me she was very invested in the best possible outcome for myself and my children.  I was well taken care of and always received quick responses to any questions I had in between appointments. Great advice was given and explanations provided that prevented me from making mistakes and helped to dispel misconceptions I had regarding the entire process.”
5/5

“​She was very responsive when I needed questions answered. She also went to bat for me pretty strong against opposing counsel. She did a great job overall.”

5/5

“Lisa and Becky were always prompt when needed.  Overall, everything was great, and I would definitely recommend your firm to others.  I loved Lisa’s enthusiasm!”