Cordell & Cordell takes great pride in our emphasis on providing top-tier customer service. Our attorneys are held to a high level of expectations, and strict standards of performance must be maintained. Cordell & Cordell reviews all attorneys periodically to ensure they are living up to these requirements, and our Practice Quality Department provides a constant stream of real-time performance feedback.

Client Care, the customer service division of Cordell & Cordell, regularly conducts interviews with current clients to obtain honest assessments of their attorney’s performance and professional demeanor throughout the course of their representation. This process ensures that any complaints can be resolved as quickly as possible and gives us the flexibility to adjust our services to suit individual client needs.

The continuing effort of Cordell & Cordell to put clients first has led the firm to represent tens of thousands of clients while currently maintaining a 95 percent attorney satisfaction rate based on client-completed surveys. Here are what actual clients from Arizona had to say about their experience of being represented by a Cordell & Cordell attorney.

Cordell & Cordell Reviews — Gilbert


5/5

"​[My attorney] is very thorough and committed to the case. She has a genuine interest in it. She is willing to dig in those little crevices that I wouldn't even imagine. [My attorney] is very professional but also takes it to a personal degree which I appreciate. She has the knowledge and is great in court."

Cordell & Cordell Reviews — Peoria


5/5
"​I am so glad that I have found Cordell & Cordell for my representation. They have exceeded my expectations. I am more than satisfied with the services that I have received.​"
5/5
"​[My attorney]'s consideration for my position is outstanding and makes me feel more than just a customer. A true professional on all levels."
5/5

"​I have already been surprised by the level of knowledge and dedication my attorney has had on my case, so there is nothing I can imagine that would improve the service. I would like to take this opportunity to commend my attorney Jessica America on the treatment of my case. I feel extremely confident in entering my final trial with what she has accomplished to date. Based on everything I have witnessed throughout this case, I have no doubt that the outcome would have been very grim for myself if I had someone else leading my case. I want to personally thank the firm and my attorney for your assistance and guidance throughout this entire process."

5/5

​"Jessica was simply awesome and I would like to use her again if the need should arise. She preps very well and is good with strategy. I prefer working with female attorneys that are mothers themselves- very pleasurable to speak with but also aggressive in court where they need to be. Your seminars and resources on the web are great too! Carry on your great work for dads!"

5/5

"​Morgan was great at paying attention to details. Morgan kept her composure through out and stuck to the law. She understood the law and my position."

Cordell & Cordell Reviews — Scottsdale


5/5
"Alexus has been a lifesaver. She personally cares about my case.  She has been there every step of the way. I will always be grateful to Alexus and what she's done for me."
5/5

"Kristina does a commendable job at communicating, even after hours. As I'm learning how family law cases are constantly back and forth, Kristina allows her self to be available when life happens. Her communication is solid. Kristina is there to fight for me and it shows!"

5/5
"[My attorney] has really helped me. This process is an uncharted territory, and there are a lot of unknowns. She has been great at clearing things up and helping my understanding. I always feel that she is looking out for my best interests. She's fabulous."
5/5

"​Morgan and the Cordell team were really an outstanding partner through this difficult process. I felt like the team truly understood and cared about my challenges and had my best interests at heart."

5/5
"[My attorney] was very responsive. Anytime I had a question, she was immediately in contact with me."
5/5
"​Alexus is a pleasure to work with. She answers all my questions and I'm not left worried or feeling like I'm in the dark. "
5/5
"​Alexus is very knowledgeable, prompt and courteous. She was very good at keeping me updated. Goals were clearly communicated and performed.​"
5/5
"​I feel Alexus has my best interest in mind. She is very informative when I have questions and always responds promptly when I call or email."
5/5
"Chris was very understanding of my situation financially. It was almost like he did the best he could given the circumstance. He had compassion for me and my situation."
5/5
"​Christopher is very professional and it really seems like he has his ducks in a row and is handling things spot on. I am very pleased with everything."
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